Managed IT Force Blog

When you started your business, handling every technical issue yourself felt like a practical way to keep expenses low. But as your organization grows, taking care of your own technical support becomes a major operational bottleneck.

You end up spending valuable working hours resetting forgotten passwords, updating device drivers, and troubleshooting offline office printers. Every hour spent on basic computer issues is time taken directly away from strategic sales, product development, and mentoring your team.

Microsoft is ending support for SMS and voice multi-factor authentication in Entra ID, replacing them with phishing-resistant passkeys. Relying on phone codes already exposes your organization to interception and SIM-swapping risks. Preparing your business now ensures uninterrupted sign-ins and protects your shared operational resilience.

Consider the heavy vaults of 19th-century London. To open them, a single key wouldn't cut it—bankers engineered a "two-man rule" requiring two distinct keys held by two separate officers to turn the lock simultaneously. Builders knew that if a single lock or outer wall failed, a secondary barrier was the only thing standing between safety and total collapse.

Even so, fast-forward to today and many businesses are still relying on the electronic equivalent of a simple wooden latch: a lone password.

For over three decades, Microsoft Publisher has served as a trusty helper for quick flyers, party invitations, and office newsletters whenever Microsoft Word proved too stubborn with image positioning.

However, all tech chapters eventually come to a close. Microsoft has officially set an End of Life (EOL) date for Publisher on October 13, 2026.

Few things derail a productive workday faster than a computer that suddenly freezes, displays an error screen, or powers down without warning. Beyond the immediate headache, unexpected system crashes interrupt critical work, threaten unsaved data, and point to underlying technology issues that need attention.